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Rude

Mid-song, she put down her guitar and spoke to the audience. “I’m an artist,” she explained. “I can’t perform for you with interruptions. If you can’t come to a concert without turning off your cell phones, then please leave.”

Word of the Week August 24, 2009

Age

Do you floss? Smoke? What do you drive? When was the last time you went to church? Are you married? Are your parents married? What kind of pets do you have? Do you eat breakfast? When was the last time you broke a sweat? How many cheeseburgers did you eat last week?

Remember

The question was asked in a crowd of about 350 people: “Who can remember meeting a really good salesperson?” It wasn’t a business meeting, it wasn’t a test. “You know, someone who you trusted, someone you believed?” the speaker prompted. No one raised their hands. In trying to make one point about memory, the speaker made another about salesmanship: it’s becoming a lost art.

Word of the Week August 10, 2009

Reversal

“No, you can’t have the carrots. They’re just for me.” What parent hasn’t resorted to seamy tactics when trying to squeeze an ounce of nutrition into a squirming toddler? The fact is, reverse psychology works on kids. Will it work on Ms. Jones? She didn’t wake up one morning and suddenly decide, “I think I’ll […]

Over

When financing new furniture, Ms. Jones used to ask herself if she could squeeze another $19 bucks out of her budget. That doesn’t seem too hard, does it? It wasn’t, so she did. Fast forward a few years through a recession or depression – whatever you want to call it. Finance companies have dried up […]

Hyperbole

Good news for those of us who are being held back from achieving our dreams by the pesky cords on our hair dryers! The Infiniti Cord Keeper “is all you need” to be free. “Life is too beautiful to miss,” touts the advertisement. “Don’t let a cord slow you down.” Who knew? The only thing […]

Word of the Week July 13, 2009

Berm

During a recent cross country road trip I witnessed one tire blow out, saw no less than four abandoned boat trailers, and was bottlenecked around a flaming pickup truck hauling a camper, upside down and jackknifed against the guardrail, with a breadcrumb trail of clothing and beach toys and trash marking its path of destruction.

Deliver it Right!

The International Furniture Transportation and Logistics Council (IFTLC) is dedicated to getting products from manufacturers to consumers in good condition. At their annual meeting, they discussed the pressure on retailers to achieve perfect deliveries to Ms. Jones’ home. Whether you run your own distribution center with your own drivers or use an outside company, you […]

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